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Your 24 hour Lifeline

Customer Focused

A vital part of implementing a new system is the added peace of mind that a reliable support backup can offer. At Traderman we believe this is key to the ongoing success of your company, downtime costs money! All Traderman software comes with standard support which offers 9am-5.30pm Monday to Friday and optional extended hours and full 24x7. Support when you need it most. We can also offer Training for key users and Train the Trainer days. This means you can support your own workforce without having to pay for additional training for every new employee.

Support Options

Three Levels of Support:

  1. Standard Support
  2. Extended Hours Support
  3. Full 24x7

  • Regular customer product forum
  • Regular status reports
  • Customer support visits
  • A dedicated Account Manager
  • Project Management
  • Implementation
  • User Acceptance Testing
  • Train the Trainer